I'm feeling pretty pleased with myself with this...
I had a complaint with Barclays and Barclaycard, which originally started out as an administration error.. unfortunately it was not resolved so I resorted to emailing the CEO of both companies to get it sorted.
Within 6 hours of sending the mail - I received a response from both Antony Jenkins & John Varley.
If you want to see how I did it - please check out the below link:
http://www.squidoo.com/If_Carlsberg_Wrote_Complaint_Letters
Best wishes
Olivia
Sunday, February 07, 2010
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